Privacy policy

Privacy Policy

1. Who is responsible for processing your data?

The party responsible for processing your personal data is SENZA.

We inform you that ownership of this Website (hereinafter, the “Website”) belongs to Store. Access to and/or use of the Website grants the status of User and implies acceptance of this Privacy Policy from the moment of such access and/or use.

The User may contact Store at the following email address: info.senzapro@gmail.com

 

2. Why is Store entitled to process your data?

Store is entitled to process your data for the purpose of providing its services.

Store takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.

This Privacy Policy governs access to and use of the service (hereinafter, the “Service”) that Store makes available to Users interested in the services and content hosted on the Website.

Regarding consent, the User may withdraw it at any time by sending a message to the email address indicated in section 1 of this Privacy Policy, without affecting the lawfulness of processing based on consent prior to its withdrawal.

3. What are the purposes of processing your personal data?

Your personal data collected by Store may be used for the following purposes, depending on the consent given in the corresponding registration form:

  • Provision of the services offered through the Website.

  • Sending commercial communications and/or Newsletters by Store.

If the User has consented, their personal data may be used to send communications by mail, telephone, email, SMS/MMS, or other equivalent electronic means, including commercial communications and/or newsletters.

4. Accuracy of the data provided by Users

The User guarantees that the personal data provided is accurate and is responsible for notifying Store of any changes to such data.

In any case, the User will be responsible for the accuracy of the data provided. Store reserves the right to exclude from registered Services any User who has provided false data, without prejudice to any other legal actions that may apply.

5. Data retention

The personal data provided will be kept by Store as long as the User does not express their wish to unsubscribe from Store’s services, in order to receive information about the company’s services.

Afterwards, if necessary, Store will keep the information blocked for the legally established periods.

6. User rights regarding their data

The User has the right to:

  • Access their personal data.

  • Request correction of inaccurate data.

  • Request deletion of their data.

  • Request restriction of the processing of their data.

  • Object to the processing of their data.

  • Request data portability.

  • Not be subject to automated individual decision-making.

The User may exercise these rights by sending an email to: info.senzapro@gmail.com , indicating the reason for the request and attaching a copy of their identification document.

The User may also send their request by regular mail to: info.senzapro@gmail.com

Without prejudice to any other administrative remedy or judicial action, the User has the right to lodge a complaint with a Supervisory Authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement, if they consider that the processing of their personal data is not in accordance with applicable regulations or if they are not satisfied with the exercise of their rights.

The Supervisory Authority to which the complaint is submitted will inform the complainant about the progress and outcome of the complaint.

8. Data security

The protection of Users’ privacy and personal data is very important to Store.

Therefore, Store does everything within its power to prevent your data from being misused, allowing access only to authorized personnel.

Store maintains the levels of security required by applicable regulations and has implemented all technical means available to prevent loss, misuse, alteration, unauthorized access, and theft of the data provided by the User through the Website. However, please note that security measures on the Internet are not infallible.

Store undertakes to comply with its duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation, as well as to provide secure treatment in international data transfers where applicable.

For services on the Website that require user registration, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as for all activities carried out under their username and password.

The User agrees to notify Store immediately of any unauthorized use of their username and/or password or any other security breach. Store will not be liable for any damages arising from the User’s failure to comply with this obligation.

9. Review of the Privacy Policy

Store reserves the right to review its Privacy Policy whenever deemed appropriate.

For this reason, we ask that you periodically review this Privacy Policy to read the most recent version. However, any changes to this Privacy Policy will be communicated to the User.

10. Links to third-party websites

The Store Website may contain links to third-party websites and entities.

Store is not responsible for how these companies handle privacy protection and personal data. Therefore, we recommend that you carefully read the Privacy Policy statements of these websites that are not owned by Store.

The conditions offered by these websites may not be the same as those offered by Store.

11. Inquiries

If you have any questions about this Privacy Policy or the processing of your data, please contact Store by email at: (YOUR STORE EMAIL).

12. Acceptance and Consent

The User declares that they have been informed of the conditions regarding personal data protection and accepts and consents to the processing of such data by Store in the manner and for the purposes indicated in this Privacy Policy.

SMS Marketing and Notifications

We value your privacy and the information you agree to share regarding our SMS marketing service.

We use this information to send you text notifications (for your order, including abandoned checkout reminders), marketing text offers, and transactional messages, including review requests.

Our website uses cookies to help track items you place in your shopping cart, including when you have abandoned your checkout process. This information is used to determine when to send cart reminder messages via SMS.